I haven't received my order yet
Delivery usually takes 2 - 4 working days, but in some cases it may be slightly longer. We hope you.. Read more
When will my package arrive?
If you ordered before 16:00 on any weekday, we will ship your order the same day! Your package.. Read more
How does Track & Trace work?
Please check your "your order has been shipped" email, that will contain your tracking number. If.. Read more
Received broken/faulty item
We always quality control everything in our warehouse. If you’ve received a broken or faulty.. Read more
How is my order shipped? (delivery options)
First of all, we always offer a free shipping option to any mainland UK address. Depending on the.. Read more
Received wrong item
If you received the wrong item or are missing 1 or more items from your order, please contact us.. Read more
Item missing from your order
If there’s an item missing from your order, please contact us and include your order number and.. Read more
Not home for delivery?
Orders shipped with Royal Mail Small orders are shipped in a padded envelope and will just fly.. Read more
How is my order packed?
Nothing is more important to us, than your product arriving to you safe and unharmed! Depending.. Read more
Can I pick up from your shop?
Unfortunately the only place you would be able to pick up your order is at Trendhim headquarters in.. Read more