365-day return policy
Shipping £5 - Free over £39-
020 8089 4371 - (working days 9am-10pm)
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Received wrong item

If you received the wrong item or are missing 1 or more items from your order, please contact us and include the following information if possible:
  • Your order number. You will find it in your order confirmation email.
  • A picture of the wrong product, or a link to the wrong product in our shop. This way we might be able to identify the mistake, and avoid others from having the same mistake happen, in case we made a mistake in the warehouse. Thanks for helping us help others! :-)

  • We will immediately send out the correct items and let you know if we want you to return the wrongly delivered item(s). All shipping costs will be at our expense of course.

Didn't you find what you were looking for?

Email us
We’re available all working days 9am - 4pm
020 8089 4371