365-day return policy
Shipping £5 - Free over £39-
020 8089 4371 - (working days 9am-10pm)

How does Track & Trace work?

Please check your "your order has been shipped" email, that will contain your tracking number. If you cannot find a tracking number in the email, it is because your order was shipped as regular letter mail, due to its small size. Please read how is my order shipped? for more information.

If your order is being sent with track & trace, you will automatically receive a tracking number and a tracking link via email, and also it will be included in your "your order has been shipped" email.

Shipping via DHL Express

You should be able to see tracking information within a few hours.

If you have your DHL tracking number, can track it here: Dhl.com/tracking

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