365-day return policy
Shipping £5 - Free over £39-
020 8089 4371 - (working days 9am-10pm)

Everything regarding payment security

Safest payment online

All payments are processed through Adyen, and are completely encrypted by SSL, so you can feel completely safe. Trendhim, nor anyone else, will ever see your personal information.

Adyen is certified according to the highest level of the PCI standard, which requires compliance with more than 200 security controls.

Adyen is a principal member and licensed acquirer of Visa and MasterCard, and is subject to yearly audits from Visa and MasterCard and all the banks they partner with.

Together with Adyen, we make sure Trendhim is one of the safest places online to do your personal shopping.

Trendhim SSL certificate

We keep our site very safe, whether it’s server or platform related, we always make sure to apply the newest available security patches.

Trendhim has been approved secure by Qualys which is a leading company within the web security industry. We have an SSL certificate.

Furthermore all our sites run in a secure HTTPS connection using a very secure 256 bit encryption. HTTPS encryption is a secured pairing between you and our servers to make sure nobody else are able to see your personal data.

You can always check if a website is using a secure HTTPS connection, by noticing if they have a small lock icon and clearly written https in the URL. We always recommend you to shop only at places with a secure HTTPS connection, this way you are always completely safe.

Trendhim guarantees

  • We will NEVER see any of your personal information you use for payment, such as your card information.
  • We deeply care about your personal information, and will never pass them on to 3rd parties. Read more about personal data here.
  • We never charge you before we have shipped your items. This way you never pay for anything you don't receive.
  • We have a 365 day full return policy
  • You receive an invoice with your products, and an order confirmation immediately after placing your order.

We make sure Trendhim is one of the safest place online to do your personal shopping.

What if I never received my order?

If for any reason you did not receive your order, we will resend it immediately, or process a refund if you prefer this.

You can rest assured that you will never pay for something you will not receive. Find out more: Didn’t receive your order?

If you have any questions regarding security or other personal information, do not hesitate to contact us, we will gladly answer any questions you might have.

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