365-day return policy
Shipping £5 - Free over £39-
020 8089 4371 - (working days 9am-10pm)

365-day full return policy

At Trendhim, we only sell products that we have carefully selected and tested for overall quality.

Of course, you have the statutory 14-day right to cancel and return your order from the day you received it, for any reason and with no justification.

Because we are so confident in our collection and want you to be 100% satisfied with your purchase, we offer 365 days to return your product. You can return your products for any reason whatsoever – it didn't express your story, wasn't the right colour or just no reason at all – provided the product has not been used, that all packaging is intact and that the product is not personalised.

You can click here to read more about how to return a product

And now you might wonder, what are my options when I make a return?



When you have decided that you would like to return your order, fully or partially, you can choose between the following options:

You can get a refund for the products you return with the payment method you used to pay for your order.
You can swap the products you choose to return for a different size or colour, or a completely new product altogether! The new products can not exceed, in price, the total value of the products you return. If you decide to spend less on your swap order, the remaining balance will of course be refunded to you!

And personalisation is epic to make an item even more you, but remember that personalised items with engravings, debossing and UV-print, cannot be returned.

If your product is broken or there's anything you're not satisfied about, please contact us by sending us an e-mail or giving us a call and we're sure we can find a solution.


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